Jacky’s Electronics, the UAE’s leading multi-brand consumer electronics, is offering a seamless shopping experience to the customers at the company’s newly renovated outlet in The Dubai Mall.
“Through this new concept, our flagship showroom at The Dubai Mall will allow customers to make the right decision when making a purchase, giving them better interaction and engagement.Coupled with our highly-qualified sales and customer service teams, the modern and contemporary look of the outlet will give unmatched customer experience from searching, delivery and installation, and to the actual use of the desired product.With the dynamic nature of the consumer electronics and retail industry, including the short life cycle of products, customers always want to experience something new when shopping. We believe that the new Mobile Clinic concept we are implementing within The Dubai Mall is a perfect blend of experience and value for money.” said Mahesh Chotrani, Assistant Vice President, Jacky’s Electronics.
The new Dubai Mall outlet focuses on experience in terms of its overall look and feel, customer movement and several other services, making shopping extra enjoyable and exciting for Jacky’s Electronics’ customers. The showroom features a full range of the latest home and office appliances, cameras, notebooks, IT, mobile phones, and gaming products.
Ensuring that customers take advantage of the latest gadgets and innovative products in the market, Jacky’s Electronics is also introducing its very own Mobile Clinic, a one-of-kind, one-stop-shop solution to ensure that customers can make the most of their gadgets. The Mobile Clinic provides services and assistance to customers such as experts’ advice on product requirements; tips & tricks on product actual usage; software & operating system (OS) set-up installation; network device connections; access to self-help tools; and tune-up & back-up.
